LAB Insider Loyalty Points Program

Program Details / FAQ

What is LAB Insider?

LAB Insider is a loyalty program for members of Similar to an airline loyalty program, LAB Insider members can receive and redeem points. Click the black box on the bottom middle of any page to register/log in.


How do I earn Insider points?

Insider points are collected for several activities on, including purchases, and more as shown below (you must be logged in to your LAB customer account). Points can be redeemed at any time for any benefits available at the time. Only one account per customer.

All points are based on the CDN subtotal.

Refer a Friend
*Referrer will earn 150 points when their friend(s) make their first purchase
*Each referred friend gets a unique discount code for 10% off


Can I earn points retroactively?

No. The program was launched February 1, 2015. 

Where can I see how many points I’ve earned?

1. You can find a current tally of available LAB Insider points on the navigation bar on the bottom center of any page, which also will take you to the LAB Insider Dashboard.  Here you can see your current tally.

2. You can always contact customer service at

How can I use my Insider points?

Redeem LAB Insider points for dollars off on purchases. 

Please note that discounts can't be combined.  Currently, only one discount or offer can be used at a time. If you need to combine your loyalty code with a site discount code please email us your loyalty coupon code and we will refund you the loyalty redeemed amount.



Can I buy Insider points?


What happens to my points if I return or cancel an order?

If you return or cancel an order, the points accumulated with the purchase will be deducted from your total points balance.


*points program can be discontinued at any time, at our discretion.



Join our Mailing List

Stay up to date on new arrivals, sales, and more!

My Cart

Subtotal: $0.00

Your cart is currently empty.