Online Shopping Testimonials
"Hello - My first order arrived today in perfect condition. From the time I sent a question about the item to making the purchase, to the shipping and now the delivery, your company, LAB, has stayed in touch. Such great service. I look forward to shopping on your site in the future and would highly recommend it."
"Thank you for everything, it is always a pleasure to hear from you and I have to say, having been a truly captive audience browsing so many consignment shops online I can see unequivocally that your business is by far the most well organized, well curated, well stocked, descriptive and fairly priced that I’ve ever seen. The site is incredibly user friendly, incredibly straightforward, and a real pleasure to browse. It’s honestly my favorite site. It means so much to have such a well-tended site with such a knowledgeable owner such as yourself. 10 years in business is no small feat and I want to thank you for everything. I can shop confidently and it’s rare that there aren’t 3-4 bags I’m coveting from your site at any given time."
Lani, Montreal, QC.
"Recently I purchased several items from the LAB Consignment website. She was very helpful and quick to respond. I highly recommend LAB Consignment if you looking to teat yourself for a good price.
"Love, love Lab! It was love at first 'site'. I discovered LAB in Toronto, in 2014. From the very beginning she was always welcoming, eager to help and very organized. She really knows her stuff and it's a pleasure to buy from LAB and I always look forward to receiving my packages! The whole process is a delight! The merchandise divine! Top notch!
A dedicated follower of fashion
"I enjoy perusing through ever changing selection. Your staff are always warm, knowledgeable and professional. I appreciate the manner in which all my purchases are packed with care and thoughtfulness.
A truly enjoyable shopping experience. Thank you. Warm regards, AB"
"I was overjoyed when the sale came on. And was looking forward to getting a few items and so I did. I absolutely love everything I ordered and was very pleased with the service I received. Everything was neatly packed and wrapped.
It shows the great customer service being provided by the shop. I love shopping here all the way from Ottawa and will continue to buy hidden gems in the future. Keep up the great work...and the sneak peeks keeps us coming back for more or so I do! Thanks a million..." M.A.
"Thank you! I love the clothes I bought and the dress was even better than I had hoped. I chose to pick up my purchase and that was fast and hassle free.Thank again, S M"
"Dear Lauren, Thank you for expediting my order for the Liberty print dress. It arrived promptly!! And I'm pleased to say it fits well too! I appreciate your selection and service. All best wishes, Heather, happy LAB client in Toronto "
"Lab Consignment is my go to consignment store and I live in BC! Wonderful customer service ! I have purchased items that are absolutely exquisite ! I have shopped at 2 other online consignment shops in the Toronto area and Lab Consignment is the BEST! - T. Lee, B.C"
"I have now made several purchases with Lab Consignment in the last year. Each and every time, I have been extremely satisfied and thrilled. The item(s) arrived usually within a week, nicely wrapped in black tissue paper and well protected, with original boxes or dust bags where applicable. The condition of the items was as described and I have no concerns about their authenticity. The pricing is very competitive and the value of the merchandise on Lab Consignment is incredible. I also thank you Lauren for being so accommodating with the Loyalty coupons, as the rules for using them were not very clear to me in my most recent purchase. You also promptly answered my emails when I needed more details or pictures on certain items."
"My overall online shopping experience with Lab Consignment has been very positive so far. I would highly recommend your business to anyone I know."
"Loved your service and packaging and the whole 9 yards. Will shop with you guys again." - D.C
"Hi, thank you for the wonderful Ferragamo bag. I love it! I look forward to other purchases with you." - C, Stevenson.
"I’m more than impressed with the amount of fabulous things I came across on the site and I’m so excited to receive my beautiful clutch I purchased. I definitely will be keeping up with new arrivals frequently. You have a beautiful selection of posh finds at an amazing price in phenomenal condition!" Victoria Boni
"I have just received my purchase! Thank you for helping me track it down and thank you so much for the gift card. You are by far the best Canadian online consignment store I know. I buy from a lot of places but always check yours first." Katarina
"Thank you again! I really appreciate the excellent service and look forward to purchasing more from you." Jessica
"Thank you so much for the great service & the special gift in my package! Looking forward to purchasing more things in the future!" Judy
"Oh my goodness, you just made my day! Thank you so so much, above and beyond amazing customer service." Emily, Toronto
" I love love my Christian Louboutin boots and shoes! What an amazing deal as well as my LV mules that I've been looking for forever! Thanks for the amazing experience and customer service Lauren.... you're my fashion secret weapon! Lol!"
"Thank you, I received the Rick Owens sweatshirt, I love it - I have my eye on a few things and will continue to shop with you." Carla
"Just received my purchase, fantastic condition! Cannot wait to wear it, just need some sun? I will definitely shop Your site again." Kathy,
"This is my first order from LAB Consignment but it will not be my last. It was a pleasure dealing with them. My purchase was delivered quickly and very efficiently and the item is fantastic. Thank you." Hana, Toronto.
"The Etro dress and Prada shoes arrived yesterday! The dress is simply gorgeous and the shoes are a good fit. Both items are exactly as described on your site. It was a pleasure shopping with you. Thank you." L. Kolar
"Lauren is a very talented, top tier fashion curator who has made LAB Consignment one of the most desirable places to shop. Her carefully curated collection includes unique pieces that range from classic vintage to modern trendy, targeting all demographics in age and price point.
Having been both a consignor and shopper with LAB Consignment for several years, the evolution of this business has been outstanding. A fashion critic and enthusiast myself, I stumbled upon this gold mine for the first time when its home was at Ossington and Queen. When it moved to Avenue/Lawrence, despite the distance, I continued to make regular trips to the shop. Today, I am so pleased to see that Lauren has moved her beautiful eclectic collection online, where buyers can shop anytime of day. This is a goldmine that is not to be missed!" J. Dales, Toronto
"Thank you so much! Always great service from your store. It's my main stay and I'm in BC!" A happy customer on the West Coast
"I shop online consignment a lot! I've shopped on two other sites in the Toronto area but I've done more shopping at LAB online because I find the consignment items to be reasonably priced, great descriptions, accurate photos and quick service from store to post office. Love the loyalty program! It is a great incentive to shop!" Tamara Lea
"Thank you so much Lauren. Really appreciated your level of customer service. Will definitely shop with you again :)" Angelia, F - Jakarta, Indonesia
"LOVE the boots. They are amazing. Thank you for getting them to me so quickly!!!!!"
C. Day in Toronto
"I'm so excited about my newest purchase! The cross body just arrived and I love it! Thanks so much with your help with this! " - Happy in Hamilton, On
"Thank you so much! The dress fits great, taking it to NYC next week. And the bag is in great condition! I will definitely return :)" - Simone, Toronto
"...Once again I can't wait to receive another package from your store!!!!" - Montreal LAB fan
"Just want to say it was a pleasure doing business with you, awesome service thanks!" - Harry, Ontario, Canada
"OMG! Just got the purse!! It's AMAZING!! Absolutely love it! Thank you!!!" - Christina, Ontario, Canada
"I was very satisfied with my purchase and with how quickly my merchandise was shipped to me. Thank you for the excellent service Lauren!" —Kathy, Ontario, Canada
"Very much enjoyed my shopping experience with LAB Consignment's online store. The service was fantastic and the quality of the clothing I purchased was excellent. Would buy from this store again in a heartbeat!"—Ash, Australia
"This was my first time purchasing from LAB. I used to buy online from store in the States and then a friend recommended LAB. I found what I was looking for immediately at a better price than I hoped for. It only took two days for my shoes to arrive and this was a week before Christmas, the busiest time of the year. The shoes looked brand new. What I was most impressed with was the level of service. I received follow up emails to make sure I received my package. That usually only happens at other stores if I initiate an inquiry. All my future purchases will be through LAB."—Susan, Ontario, Canada
"I absolutely love LAB Consignment! I cannot part with the Faster by Mark Fast skirt I purchased from this boutique. I am more than pleased with the selection of items and the speedy response whenever I have have a question. Lauren always goes above and beyond in customer service and she is super kind! I always check to see what's new in store and definitely refer everyone I know to this site for authentic, fashionable pieces!"—Alex, North Carolina, U.S.A.
"They were thoughtful in making sure I received my order in time for my mom's birthday. Lauren took great care of me and my order. I would definately shop at LAB again."—Lisa R., California, USA
"Received my boots. Love them! Exactly like described."—Sherece, New Orleans, Louisiana, USA